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Managed IT Support for UK SMEs

Trusted Managed IT Services for UK Businesses

Flexible per-user IT packages with support, Microsoft 365 management and security included.

Keyhole IT Solutions

IT services built for UK businesses

IT Services Built for UK Businesses

Expert IT Support Without the Sales Pitch

Keyhole IT Solutions provides fast, reliable and proactive IT support to businesses across England. From day-to-day helpdesk support to fully managed IT, Microsoft 365 and cyber security, our experienced technicians keep your technology secure, reliable and productive.

Responsive helpdesk. Cyber Essentials certified. Technician-led advice. No salespeople — just experts focused on keeping your business secure, productive and supported.

Fully Managed IT Support for SMEs

Whether you need a complete outsourced IT solution or additional support for your existing team, our flexible per-user packages provide the support, security and technology your business needs, with a predictable monthly cost.

Free onboarding is included, making it easy to move to Keyhole IT Solutions without the hassle.

Real IT Advice from Technicians

With Keyhole IT Solutions, you won’t get a sales pitch — you’ll get straight answers from experienced IT professionals.

We work with you to solve problems, improve security and make sure your technology works for your business.

Practical advice. Experienced technicians. No unnecessary jargon.

Why Choose Keyhole IT Solutions?

Better IT starts with a free consultation

Discover how Keyhole can help you improve your IT, strengthen security and reduce unnecessary costs.

We’ll take the time to understand your business, review your current IT and recommend practical improvements — without the sales pressure.

Switching IT Providers Is Easier Than You Think

Moving to Keyhole is fully supported and completely free. We’ll manage the transition with you, helping to minimise disruption and get your users up and running quickly.

Why businesses choose Keyhole

✓ Technician-led support
Speak to experienced IT professionals, not salespeople.

✓ Cyber Essentials certified
A stronger foundation for protecting your business.

✓ Simple per-user pricing
Predictable monthly costs with packages designed around your users.

✓ Proactive IT management
We don’t just wait for things to break — we work to prevent problems.

✓ Free onboarding
We’ll take care of the transition from your existing provider.

Ready to improve your IT?

Book your free consultation today.

Or call 01636 34 33 32, text 07537 188195, use the chat in the bottom-right, or contact us online.

Our Services

Everything Your Business Needs From One IT Partner

From everyday IT support to Microsoft 365, cyber security and business connectivity, Keyhole IT Solutions provides the technology and expertise your business needs to stay secure, productive and connected.

Managed IT Support

Per-user IT support packages including device support, Microsoft 365 management, endpoint protection, backup and service desk support.

Explore IT Support

Microsoft 365 & Azure

Microsoft 365 licensing, migrations, Teams, SharePoint, security and ongoing management.

Explore Microsoft 365

Cyber Security & Awareness

Protect your business with endpoint security, Cyber Essentials, security awareness training and phishing simulations.

Explore Cyber Security

Backup & Disaster Recovery

Protect your business data with Microsoft 365 backup, server backup, disaster recovery and ransomware-resilient solutions.

Explore Backup

Business Connectivity

Business broadband, leased lines, VoIP, WiFi and networking solutions designed to keep your business connected.

Explore Connectivity

IT Strategy & Projects

From cloud migrations and office moves to infrastructure upgrades and security improvements, we plan and deliver projects with minimal disruption.

Explore IT Projects

Our IT Support Packages

Simple Per-User IT Support

Choose the level of IT support, security and protection that’s right for your business. Our packages are charged per user, giving you a predictable monthly cost with no need to purchase individual support services separately.

All packages include:

  • Remote IT support
  • Microsoft 365 management
  • Service desk support
  • Telephone support
  • Support tickets

As you move up the packages, you get additional levels of Microsoft 365, security, backup and protection.

🏆 Platinum — £74.95/user/month

Advanced IT & Security

Our most comprehensive package for businesses that want Microsoft 365 Business Premium, enhanced security and advanced device management.

Everything in Gold, plus:

✓ Microsoft 365 Business Premium
✓ Advanced Microsoft security features
✓ Device management & policies
✓ Enhanced security and protection

View Platinum

⭐ Gold — £56.95/user/month

Complete Managed IT

Our most popular package, combining managed IT support, Microsoft 365, security and cloud backup.

Everything in Silver, plus:

✓ Microsoft 365 cloud backup
✓ Microsoft 365 Business Standard
✓ Comprehensive managed IT support
✓ Proactive protection and management

View Gold

🥈 Silver — £44.99/user/month

Managed IT Support

A comprehensive package for businesses wanting managed Microsoft 365 alongside reliable IT support.

Includes:

✓ Microsoft 365 Business Standard
✓ Endpoint protection
✓ Email signature management
✓ IT support
✓ Microsoft 365 management
✓ Remote & service desk support

View Silver

🥉 Bronze — £32.99/user/month

Essential IT Support

A straightforward package for businesses looking for reliable day-to-day IT support and essential protection.

Includes:

✓ Microsoft 365 Business Basic
✓ Endpoint protection
✓ IT support
✓ Microsoft 365 management
✓ Remote & service desk support

View Bronze

Not sure which package is right for you?

Every business is different. We’ll look at your current IT, understand what you need and recommend the package that gives you the best value and level of protection.

Book Your Free IT Assessment

Cyber Security

Protect Your Business From Today’s Cyber Threats

Cyber attacks don’t just target large organisations. Businesses of every size are being targeted, and your employees are often the first line of defence.

At Keyhole IT Solutions, we combine technology, security standards and employee awareness to help protect your business.

🛡️ Cyber Essentials

Keyhole IT Solutions is Cyber Essentials certified, giving you confidence that we follow recognised best practices for protecting IT systems against common cyber threats.

We can also help your business work towards and maintain Cyber Essentials certification.

🔐 Endpoint Protection

Protect your computers and devices against malware, ransomware and other threats with managed endpoint security.

Our per-user packages include endpoint protection, helping to ensure your users’ devices are protected and managed as part of your wider IT environment.

🎣 Security Awareness & Phishing Training

Your employees are one of your most important security controls.

Our security awareness training and phishing simulations help employees recognise suspicious emails, links and other threats — while giving management clear visibility of where additional training is needed.

Security Is More Than Antivirus

Effective cyber security requires more than installing software. We help protect your business through a combination of:

Secure technology + managed devices + employee awareness + proactive support

Want to know how secure your business really is?

Book a Free IT Security Assessment

We’ll help identify potential weaknesses and provide straightforward recommendations to improve your security.

Book Your Free Assessment

Our Partners

What Our Clients Say

Some of our existing clients gave their feedback to help you get a picture of us

We've used Keyhole IT Solutions for several years to build, host, design and maintain several websites. Their approach is ideal for what we need: no nonsense, no hidden costs and always looking for best ways for our systems to operate at the best value for us. Would highly recommend them.

    Great Northern Group

    Marketing Dept

    Keyhole IT Solutions have been working with us on our website for a couple of years now. I have always found them to be extremely helpful and knowledgeable. They have a 'can do' attitude and have been amazingly patient and understanding. Their advice has been invaluable.

      Sharon Richardson

      Admin, Charity

      Nick and his team provide a very personal and professional service with all things IT & Comms. Very personable, easily contactable and happy to work around your business schedule and commitments. Very highly recommended!

        Joad Singh

        Director, Legal Company

        FAQ

        Our per-user packages include IT support, Microsoft 365 management and service desk support, with additional services such as endpoint protection, backup and email signature management depending on the package selected.

        Yes. We provide remote IT support to businesses across the UK, with onsite support available when required.

        We offer a full stack of security services, including endpoint protection, email security, firewall management, patching, backup and disaster recovery

        Yes. We provide free onboarding and manage the transition to minimise disruption.

        Our packages start from £32.99 per user/month, with different levels of support and protection available.

        Yes. Microsoft 365 management is included as standard across our packages.

        Yes. We have optional extended hours and 24/7/365 support contracts for businesses that require out-of-hours coverage.

        Yes. Keyhole is Cyber Essentials certified, and our services include endpoint protection, Microsoft 365 security and cyber security awareness training. We can also help you achieve Cyber Essentials.

        Yes. We can provide co-managed IT and specialist technical support alongside your existing team.

        Ready to improve your IT?

        Book your free consultation today.

        Or call 01636 34 33 32, text 07537 188195, use the chat in the bottom-right, or contact us online.